4

One day my car wouldn’t turn over, it would turn on but that was it. I had my car towed over and it took them about 2 1/2 days to diagnose it with an appointment. My engine ended up being shot and they were nice enough to let me keep it on the lot until I could get it sold off, only had to pay for the labor of the diagnostic. I do wish there was a little more communication while the car was getting worked on, I had to be the one to call to check in on the vehicle and they tended to not call back when they said they would, but overall a great experience!

5

5

Regal Auto Care has been my source of high-quality service for over 30 years. Today that reliability served me well again. I have had my Chevy Silverado 1500 brought out of its doldrums with replacement of spark plugs and given other necessary service. I confidently recommend Regal Auto Care for all service needs for your vehicle. It will run better and longer with routine care and anyother need.

5

These guys are great! I only trust them with my high end large wheels. They have never left a single scratch. My little wheels come here too. Just had a set mounted up for my bug.

5

1

Bad bad bad people,i bought a new battery last month from regal, they stole it and put a 2 & 1/2 year old scrap battery in! Proof ( picture ) My money is being held hostage do to the fact im trying to inform public!( Proof pictue) as of 6-27-25 at 1001am- Update on my vehicle took in for oil leak, still leaking oil, ( photo ) still has coolant outside my radiator, also left my compression hose unplugged ( photo ) owner apologized and blamed everyone else. The owner spends more time working on his own vehicles (photos) of his new jeep getting worked on in the past few weeks, bbq during the day. Also says he's does not work on his vehicles at his shop. Photo from 2 weeks ago. I dropped off Monday for warranty, still has not even looked at it. I wrote a small review to warn others! The owner now called and said to pick up our car!!! No warranty, no working car, this place does not care at all. I will be speaking on this matter & spreading the word on many more sights so people don't get there car worked on at a sub par, incompetent place. I also waited a week for a estimate. Wow, should of known!! Dropped the ball?

5

Owner greeted me and got my car handled within 2 days it was done ! I have been having this horrible squealing sound coming from my belts on my 2002 honda civic ex. He took care of it and it doesn't make no noise now! I'm so glad I took my car here and would definitely recommend to anyone!! Thanks for everything that you did for me I would love to have you guys handle all of my mechanical issues I have with my car !

Thank you for the great review and opportunity to service your Honda Civic! We will be here when you're ready to continue

- Regal Auto Care
1

Went in for warranty work and was diagnosed with a different issue that was non existent. Regal is a Napa parts shop, which means that they should warranty any Napa parts that are under warranty coming from any shop within the USA. I had my thermostat changed out in January 2025, which means it was under warranty. My mechanic from Texas called Regal specifically and informed Jared that they need to look at the thermostat because my car was overheating and that is was under warranty. Regal called my mechanic and told them it was not the thermostat, but that the coolant reservoir was cracked and leaking and quoted me close to $1000 to replace. My mechanic called me and told me that the price quoted was outrageous and not to do have Regal do the work. Fortunately my father was a mechanic back in the day, and we ordered the reservoir on Amazon for $42 and installed it in less then an hour. Well that was not the issue. The truck was still overheating. We then replaced the thermostat, which was the part we originally asked Regal to assess, and my car runs beautifully. So I was charged $267 for them to misdiagnose my car and was quoted $1000 to to fix a problem the never existed.

5

This was my first time at Regal Auto Care. I appreciate the professionalism & care I experienced from the moment I walked through the door. My car is running great & my air conditioner is blowing icy cold air. Thank you for the great service, I will be back when service is needed,. If your vehicle is in need of service, Regal Auto will treat your vehicle as if it were their own & for a fair price!!

Thank you for the great review Heidi! Car Air Conditioning Repair can be tricky but our techs have great experience and knowledge in finding and repairing the leaks so you'll have Ice Cold A/C for a long time to come :) And of course we will be happy to help you in the future with any service needs when you need them. Thanks!

- Regal Auto Care
5

Been taking my F-150 ecoboost 3.5L to this place for the last two years, they are my go to mechanics here in Auburn because they always do great work and are very through with what they detail in their findings and recommendations. Also good discount if you have a Costco membership!

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