1st and 4-most, 👁️ was "genuinely" impressed by how the Serv.Rep. (Jared Charbonneau) communicated with me, when the service "time" suggested, was compromised by an understatement foreseen hang-up. He was "genuinely" apologetic, about the delay, and specific about the time it would take, 2 rectify the situatiin. He felt that 👁️ might not want 2 wait as long as it might take (1-1/2 hrs.) And shared that info, a s.a.he knew what the situation was. 👁️Thanked him, and he moved 2 find a time that might "accommodate me better. 👁️ was very grateful 4 his concern, and looked 4-ward 2 wking with him later. In my a opinion, a "true" asset 2 his company.
Willie, thank you for this review! I appreciate that you were understanding when we had to adjust your appointment for the Alignment on your Toyota Rav4 and thank you for coming back with you Ford Ranger too! Jared and I are committed to giving you honest and fair service and we look forward to helping you in the future! I will be sure to share your review with him :) -Korey
- Regal Auto Care Tire Pros